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The Process Instance Detail page shows the history of a
process instance.
The Summary area shows basic information about the process instance.
On the Operations tab, each operation for the process instance
is shown in order of completion from first to last with the following
information:
- Operation Name:
- The name of the operation, as defined in Workbench.
- Status:
- Indicates whether the operation is running normally or has
stopped. (See About process instance statuses.)
- Branch Name:
- The name of the branch, as defined in Workbench.
- Start Date:
- The date and time the operation started.
- Completed Date:
- The date and time the operation completed.
A subprocess
is a process instance that is started by another process and runs independently
of that other process. Subprocesses are displayed only if they were
designed as part of the process in Workbench. On the Subprocesses
tab, each subprocess is shown with the following information:
- Process ID:
- This positive integer that Process Management assigns when
the process is instantiated (that is, when a user or an automated
step initiates the process). You can use this identifier to track
the process instance through its lifecycle.
- Process Name - Version:
- The name of the process, as defined in Designer.
- Status:
- Indicates whether the process instance is running normally,
changing state, or stopped. (See About process instance statuses.)
- Creation Date:
- The date and time the subprocess was created.
- Update Date:
- The date and time the status of the subprocess was last changed.
You can do the following tasks on the Process Instance Detail
page:
Select an operation to view details about it. When you
select an operation, the Operation Detail page appears.
Select a subprocess to view details about it. When you select
a subprocess, the Process Instance Detail page appears.
Terminate or retry operations or subprocesses, depending
on their status.
About operation statusesAn operation (a step in a process) can have the following
statuses:
- COMPLETE:
- The operation completed.
- RUNNING:
- The operation is running normally. It may be receiving user
input or waiting for user interaction, or an automated step may
be underway.
- STALLED:
- A problem occurred while the operation was being processed.
Check for the error or exception in the Stalled Operations page.
- TERMINATED:
- The operation was terminated by an administrator.
Terminate operations or subprocessesIf an operation or subprocess has stalled or encountered
some other error condition, or if you need to force an operation
or subprocess to stop running, you can terminate it.
You can terminate an operation that is RUNNING.
When you terminate an operation, its status changes to TERMINATED.
The operation does not complete and the process instance stops running.
You can terminate a subprocess that has any status.
When you terminate a subprocess, its status changes to TERMINATING,
then TERMINATED, and the process instance stops at its current operations.
No further operations are run in the subprocess, although the parent
process instance continues to run.
You cannot terminate processes that have gateway elements in
the process diagram. If you attempt to terminate these types of
processes, the operations within the gateway elements are not affected.
To terminate operations that are within a gateway element, you must
terminate the operations directly.
On the Process Instance Details page, click the Operations
tab or the Subprocesses tab.
Select the operation or subprocess and click Terminate.
Retry an operationYou can retry operation that has a status of STALLED.
When you retry an operation, Process Management is sent a request
to restart the operation. If the request is successful, the status
changes to RUNNING. If the operation cannot be restarted, it remains
STALLED, and you may need to terminate it.
On the Process Instance Details page, click the Operations
tab.
Select the operation and click Retry.
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